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Phone
Our peak phone times are Weekday mornings and noon. If you are calling during our peak hours, you may experience a higher than normal wait time. We check and respond to our voicemails daily, so you can also leave us a message. Please leave your full name and reason for call when leaving a voicemail.
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Phone Number: 416-800-6500
Booking Appointments
All appointments with family doctors, Urgent After Hours, and "walk-in" must be booked through our online booking portal, Health Myself. Patients who call to book an appointment will be directed to the online booking portal. The schedule on Health Myself is updated in real-time. ​​​​
​​​​If you are having issues with scheduling an appointment online, please contact us through the Ocean Contact Form above and provide as many details about your error as possible, or call us at 416-800-6500.
If you need to contact technical support, you can click the “Need Help?” button on the bottom right corner of every screen, or you can send an email to support@healthmyself.ca.
Please provide them with
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Your name
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Birthday
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Citrus Medical’s name
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An overview of the issue you are having
Fax
For other clinics, physicians, and third-parties.
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Fax Number: 416-342-1790